Un candidat parle d’Elaee… (in english)
« Elaee is the name of a Paris- and Lyon-based executive search and headhunting firm, specializing in marketing, communication and internet jobs in France (obviously!).
You may be asking yourself why I have decided to write a post about them; well, the reason is that with my now solid experience in dealing with recruitment firms, I must say elaee has impressed me quite a bit with regards to their approach to communication (their own) and “customer service”.
Let’s start with their communication; their web site (www.elaee.com) is simply enjoyable to browse and read, which I never thought I would say about a recruitment web site! Their job offers are more comprehensive and “natural” (you can even leave a comment on the job descriptions!), the usability of the site is optimal, and they post extremely interesting articles under sections like “Hit list” or “What we like” and “What we don’t like”. In other words, a highly professional web site which perfectly reflects the areas of expertise and activities of this firm.
Now, what really shocked me – positively – is the way they treat their candidates. First, they respond to your call, the consultant in charge of the job offer will actually pick up your call and speak with you directly and acknoweldge your follow-up initiative. You won’t have to face a slightly dry person at the reception desk, doing its utmost to discourage you from doing something that is in my view a great sign of professionalism, i.e. following up your application by phone.
Then, when you’ve not been retained for the position you’ve applied for (which has been my case), you receive a “real”, personal email from the consultant in charge, explaining in details the reason behind their decision to not invite you to a first interview.
This unique (at least from my experience) approach towards candidates is so rare that I felt it was worth highlighting elaee as a very professional head hunting firm, and possibly giving them some exposure to potential clients. »
Source : The Job Hunter (voir l’article)